Refund & Return Policy
> We want you to be satisfied with your purchase from WeightLossPharm.
> This Refund & Return Policy explains when and how you may request a refund or return. Please read it carefully before placing an order.
Eligibility for Refunds / Returns
> Due to the nature of our products, we can only accept returns or issue refunds in specific situations, such as:
> – You received the wrong product.
> – The product arrived damaged or defective.
> – Your order was lost in transit and did not arrive.
> For health and safety reasons, we cannot accept returns of opened or used products, or products where the packaging has been unsealed, unless required by law.
Timeframe
> If you believe you are eligible for a refund or return, you must contact us within 7 days from the date of delivery .
> Requests made after this period may not be accepted.
Non-Refundable Situations
> We do not offer refunds or returns in the following situations (unless required by law):
> – Change of mind after the order has been shipped.
> – Incorrect information provided by you during the order (e.g. wrong address).
> – Products that have been opened, used, or not kept in appropriate storage conditions.
> – Products with tampered packaging or missing safety seals.
How to Request a Refund or Return
> To request a refund or return, please follow these steps:
> 1. Contact us at [support email / contact form / WhatsApp] with your order number and a description of the issue.
> 2. If applicable, include clear photos of the product, packaging, and shipping label.
> 3. Our team will review your request and respond with instructions, including whether the product needs to be returned.
> Please do not send any products back before receiving confirmation from us.
Refund Method and Processing Time
> If your refund is approved:
> – Refunds will be issued to the original payment method used for the purchase.
> – Depending on your payment provider, it may take few business days or hours for the funds to appear in your account.
> If a partial refund or store credit applies, we will clearly inform you of the amount and conditions.
Contact Details
> For any questions about this Refund & Return Policy or to submit a request, please contact us at:
> Email: info@weightlosspharm.com
> WhatsApp: +1 (317) 674 3656
> Address: 1234 Sunset Blvd
Miami, FL 33101
